1. Acceptance of these Terms
By creating an account or otherwise using TurtleSave (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not create an account or use the Service.
2. Description of the Service
TurtleSave is a convenience service that automatically routes email attachments you send or receive into a cloud storage account you connect (such as Dropbox, Microsoft OneDrive, or Box), based on rules you configure. TurtleSave does not create, host, or store a permanent copy of your documents itself — your files are transferred to, and ultimately reside in, your own connected storage account.
3. No Warranty; Service Provided "As Is"
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. TurtleSave does not warrant or guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that every email, attachment, or document processed through the Service will be correctly identified, filed, or delivered to your connected storage account.
4. Limitation of Liability
To the fullest extent permitted by applicable law, TurtleSave and its owners, operators, and affiliates shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of data, documents, files, profits, or business, arising out of or in connection with your use of, or inability to use, the Service — including, without limitation, any failure of the Service to file, deliver, or correctly route a document, any misdirected or lost attachment, or any interruption, delay, suspension, or discontinuation of the Service, regardless of the legal theory on which a claim is based and even if TurtleSave has been advised of the possibility of such damages.
To the extent any liability on the part of TurtleSave cannot be excluded under applicable law, that liability is limited to the total amount you paid TurtleSave for the Service in the three (3) months immediately preceding the event giving rise to the claim.
5. Your Responsibility for Your Own Documents
You are solely responsible for the safekeeping, backup, and retention of your own documents and data. TurtleSave strongly recommends that you maintain your own independent backups or replicas of any documents processed through the Service — for example, by enabling your cloud storage provider's own version history, backup, or sync-to-a-second-location features — rather than relying on TurtleSave or your connected storage account as your only copy of any document, particularly for documents required for legal, tax, regulatory, or compliance purposes.
6. Account Registration and Security
You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly if you suspect unauthorized access to your account.
7. Fees and Billing
Paid plans are billed in advance on a recurring basis through our payment processor, Stripe, as described on our Pricing page. Except where required by applicable law, fees are non-refundable. You may cancel a paid subscription at any time from your account Settings; your plan remains active through the end of the billing period you've already paid for.
8. Termination
You may delete your own account at any time from Settings. We may suspend or terminate your access to the Service if you violate these Terms, misuse the Service, or use it for any unlawful purpose. Upon termination, your right to use the Service ceases immediately; sections of these Terms which by their nature should survive termination (including Sections 3, 4, and 5) will continue to apply.
9. Changes to these Terms
We may update these Terms from time to time. Continued use of the Service after an update constitutes acceptance of the revised Terms.
10. Contact
Questions about these Terms can be sent via the "Chat now" button on any page, or to cservice@turtlesave.com.